Privacy Policy

1. Information We Collect

We collect several types of information to provide and improve our services, including:

• Information you provide directly: Such as your name, email address, phone number, and business information when you create an account or use our services.
• Automatically collected information: Such as IP address, browser type, pages visited, and time and date of visits.
• Cookies and tracking technologies: We use cookies to improve your experience as described in our Cookie Policy.
• Information from third parties: We may receive information from service providers such as analytics or payment processors.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our services.
• To manage your account, subscriptions, and payments.
• To communicate with you and respond to support requests.
• To improve and personalize our website and services.
• To send updates and promotional offers (where you have consented).
• To comply with applicable laws and regulations in Saudi Arabia.

3. Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

• Your consent where you have given it to us for specific purposes.
• Contractual necessity to perform a contract with you.
• Legitimate interests in operating, securing, and improving our services.
• Legal obligations to which we are subject.

4. How We Share Your Information

We may share your personal information in the following situations:

• With service providers who process data on our behalf (hosting, analytics, payments).
• In connection with a business transfer such as a merger or acquisition.
• To comply with the law or respond to valid legal requests from public authorities.
• To protect our rights, property, or the safety of us and our users.

We do not sell or rent your personal information to third parties for their own marketing purposes.

5. Your Data Protection Rights

Under applicable regulations in Saudi Arabia, you may have the right to:

• Request access to your personal data.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data in certain circumstances.
• Object to or request restriction of processing in some cases.
• Withdraw your consent where processing is based on consent.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable law and contractual obligations.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from anyone under 18.

8. International Data Transfers

Your information may be transferred to and processed in countries other than Saudi Arabia. Where this occurs, we will ensure appropriate safeguards and lawful transfer mechanisms are in place.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date, and we encourage you to review it periodically.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

• Email: [email protected]
• Contact form: the contact page within the platform.